Need Support? We’re Here to Help.

At Halo Efoils, exceptional customer service is the foundation of our brand. We take great pride in providing fast turnaround times, clear communication, and dedicated support — because we understand how important it is to get you back on the water safely and without delay.

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For warranty claims, service repairs, or technical support, our qualified service team is ready to assist with diagnostics, parts replacement, troubleshooting, and warranty coverage verification.

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To ensure the fastest possible response, please include the following information when contacting us:

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• Board model and serial number

• Proof of purchase (invoice or receipt)

• Photos or videos of the issue, if applicable

• A brief description of the problem and any steps you’ve already taken

• Your preferred contact information

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You may submit this through the contact form below or email us directly. Upon receiving your submission, a member of our service team will review your request and respond within 24 hours with next steps.

Our goal is simple: to get you riding again quickly, safely, and confidently.